Retaining Foreign Object Evidence

by Suzanne O'Malley somalley@lovitt-touche.com When a customer presents you with an object that they allege they found in their food or drink, what should you do with it and why? This article will walk you through the steps you need to do which is required by the Insurance Company when that customer decides to put

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Photographing the Scene of a Slip/Fall Accident

Are photographs important when obtaining details of a customer incident on the premises?  Most certainly! We already know that video surveillance is a great tool BUT what do you do when the incident occurred where there was no camera?  Or, the camera only captured part of the incident?  That is when photographs are needed.  The

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Avoiding Grout-Related Falls

Contaminated grout is among leading causes of slip and fall injuries! write my assignment Through a process known as polymerization, micro layers of contaminants build up overtime on flooring surfaces and particularly, in tile grout lines.   The contaminants get there through customer tracked in soils, kitchen grease and oils imbedded in the treads of workers’

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